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A TRUE 24-HOUR SERVICE

RNA Nursing Agency offers a true 24-hour service to clients, 365 days per year.


We operate nationwide, with a computorised central booking facility, supported by a database of personnel staffed by experienced consultants who support the Code of Practice and National Care Standards. All calls to our local branches are


Re-directed to the 24-hour on call manager that will be answered directly outside of office hours, the service is staffed around the clock. On occasions our lines may be busy, but we assure you that if you require assistance please leave a detailed message and we will return your call promptly. Once there, the on-call manager will utilize our sophisticated computer systems to access the same client and staff information as our local branch, meaning the service you receive is seamless.

 

We currently fulfill all placements within half and hour of the request being made. Of course we will be keeping you informed every step of the way.

 

 

 

HOW TO BOOK ASSIGNMENTS

Simply telephone our main number anytime, or fax which ever is more convenient.


Once through to our experienced consultant please provide them with detailed information of the assignments you require them to cover. We will then source our database for staff. We can provide consistency of staff and always endeavors to return staff to organisations/facilities that they are familiar with.

 

 

 

RNA Nursing Agency has a minimum of 4-hours for any shift.

 

Many clients and homes trust us with their staffing requirements on a regular basis and our reputation for professionalism and efficiency speaks for itself. We are even the sole agency provider for many of our clients as we can meet their staffing requirements. Our range of services allows us to meet the needs of a wide variety of client types and we pride ourselves on offering a personal tailored service tailored to individual needs.

 

We conduct a Comprehensive screening process on every applicant before joining RNA Nursing Agency to ensure that they have what it takes to join us.

 

We generate unique profiles for every applicant to enable us to match the staff member’s capabilities and experience with your expectations.

 

The quality of our service is backed by a simple and unique guarantee. If you are not totally satisfied with the member of staff we have sent you, then we will conduct an immediate investigation and replace them when appropriate.

 

We have been in this business since the year 2000. We have created Policies and Procedures in order to comply with the relevant statutory guidelines and protect services users, our clients, and staff including Health and Safety Legislation. We understand the unique pressures faced by the Nursing and Care Industry, and we meet those specific needs with excellent customer service and quality nursing and care staff.


Feedback from our clients, whether positive or negative, is a key factor in our drive to constantly improve our service. All clients are encouraged to give feedback on the staff that are provided on assignment by RNA Nursing Agency, whilst we regularly review the overall service given to our clients, to ensure their total satisfaction.